Effective date and last updated: 24 August 2026.
1. Website operators
This website is operated under the trade name Studio FLACH by Lucas Antonio Flach and Stephanie Alves Flach, who act jointly as self-employed independent professionals established in Portugal.
Studio FLACH is not a company, society, or separate legal entity. It is the commercial name used jointly by Lucas Antonio Flach and Stephanie Alves Flach in their professional activities. The former Studio FLACH company registered in Brazil has been closed.
2. Provider identification
- Trade name: Studio FLACH.
- Service provider: Lucas Antonio Flach, Portuguese NIF 322970350.
- Lucas Antonio Flach activities: CIRS 1336, Designers, as the primary activity; CIRS 1332, Computer Programmers, as the secondary activity.
- Service provider: Stephanie Alves Flach, Portuguese NIF 322971020.
- Stephanie Alves Flach activities: CIRS 1332, Computer Programmers, as the primary activity; CIRS 1336, Designers, as the secondary activity.
- Legal status: Self-employed independent professionals in Portugal.
- Professional address: Rua dos Caleiros, n.º 89, 1.º Andar, 4900-512 Viana do Castelo, Portugal.
- Email: hello@studioflach.com.
- Telephone: +351 939 097 715.
3. Services and business customers
Studio FLACH provides brand identity, website design and development, combined brand and website projects, and ongoing design support for businesses and professionals. The website also presents selected work, case studies, insights, pricing information, and ways to contact the studio or arrange a call.
Services are offered exclusively for business and professional purposes to companies, firms, clinics, consultants, coaches, self-employed professionals, and other businesses. They are not offered for personal, family, or household purposes.
Website content is general information about the studio and its services. It is not a binding offer and does not create a client relationship. The scope, deliverables, schedule, fees, payment terms, intellectual property terms, and other conditions for a project are set out in the written proposal, contract, or statement of work accepted for that engagement.
4. Contracts and invoices
Lucas Antonio Flach and Stephanie Alves Flach are identified in client contracts as the service providers acting under the Studio FLACH trade name.
Clients are allocated to Lucas or Stephanie for Portuguese invoicing purposes. Each client receives an individual invoice-receipt issued by the relevant provider under that provider's full legal name and NIF. The Studio FLACH trade name does not replace the legally required identification of the person issuing the invoice.
5. Prices, currency, and payment
Prices, proposals, and commercial payments are normally presented in United States dollars (USD). Clients pay in USD through Stripe. Stripe converts the payment to euros, and the corresponding Portuguese invoice-receipt is issued in euros according to the amount received in EUR.
Any prices shown on this website are presented for general guidance or as the service price described on the relevant page. The final fee, payment schedule, applicable taxes, third-party costs, travel, and currency terms are confirmed in writing before a project begins.
Payments are not collected directly by this website. Where payment is due, it is processed through Stripe under the payment instructions supplied to the client.
6. VAT treatment
Lucas Antonio Flach and Stephanie Alves Flach are both registered under the Portuguese normal quarterly VAT regime for operations that confer a right to deduct. Neither provider uses the VAT exemption under Article 53 of the Portuguese VAT Code (CIVA).
For business customers established in mainland Portugal, Portuguese VAT is normally charged at the applicable rate, generally 23% for services taxable in that territory.
For qualifying business customers established in another European Union Member State, the reverse-charge mechanism normally applies when the applicable B2B requirements are met.
For business customers established in the United States or another country outside the European Union, services are normally invoiced without Portuguese VAT under the place-of-supply rules in Article 6 of the CIVA. Where applicable, the invoice includes the statement: “IVA, autoliquidação, Artigo 6.º n.º 6 alínea a) do CIVA, a contrário”.
The tax treatment of a specific engagement depends on the customer's status, establishment, supplied tax information, and the rules in force at the invoice date. The proposal and invoice-receipt issued for the engagement record the applicable treatment.
7. Intellectual property
Unless otherwise stated, the website design, written content, Studio FLACH name and visual identity, graphics, and original materials on this website are owned by or licensed to Lucas Antonio Flach and Stephanie Alves Flach and are protected by applicable intellectual property laws.
Client work is displayed for portfolio and editorial purposes in accordance with the relevant client agreement or permission. Client names, trademarks, photographs, and third-party materials remain the property of their respective owners.
You may view and share links to public pages for personal or professional reference. You may not reproduce, modify, distribute, sell, republish, scrape, or commercially exploit website content without prior written permission, except where the law expressly permits it.
8. Website accuracy and availability
We take reasonable care to keep the website accurate and available, but content may become outdated and the website may occasionally be unavailable, incomplete, or contain errors. We may update, suspend, or remove content without notice.
Nothing on this website is legal, financial, tax, or other regulated professional advice. Decisions about engaging Studio FLACH should be based on the written project documents supplied for the specific engagement.
9. External links and service providers
The website may link to or use third-party services, including Vercel for hosting, Resend for contact-form email delivery, Namecheap Private Email for business email, Calendly for scheduling, Stripe for payments, client websites, social platforms, and other external resources. Google Analytics and the LinkedIn Insight Tag may be added in the future only after any required notice and consent controls are implemented.
These services are operated independently and are governed by their own terms and policies. A link or reference does not imply control of or responsibility for third-party content, availability, security, or data practices.
10. Business-only services and complaints
Studio FLACH currently contracts only with businesses and professionals acting for commercial or professional purposes. Portuguese consumer alternative-dispute-resolution information is therefore not applicable to the current service offering.
Questions or complaints concerning the website or a service may be sent to hello@studioflach.com. Nothing in this section limits any mandatory legal right or complaint mechanism that may apply to a specific engagement.
11. Governing law and jurisdiction
Use of this website and any non-contractual dispute relating to it are governed by Portuguese law.
The competent courts of the District of Viana do Castelo, Portugal, have jurisdiction, except where a mandatory legal rule requires another forum. Individual client contracts may include their own governing-law or dispute-resolution provisions; where they do, the accepted contract governs that client relationship.
12. Privacy
Information about how personal data is collected and used is provided in the Studio FLACH Privacy Policy at /privacy-policy.
13. Contact
Questions about this website, the services described here, or these legal details may be sent to hello@studioflach.com, by telephone at +351 939 097 715, or by post to Rua dos Caleiros, n.º 89, 1.º Andar, 4900-512 Viana do Castelo, Portugal.